Literally!
Recently, a piece of roadway in Downtown Toronto known as the "Dufferin Jog" was replaced with a multi-million dollar underpass which essentially allows traffic to drive straight through rather than use the "jog", which was a multi-street detour for drivers to get around overhead train tracks and return to Dufferin Street.
Some bus riders didn't get the news that as a result of the opening of the underpass, the bus stop they used for years now ceases to exist because it was on the former detour route! Officials do claim that notices were posted on the affected stops indicating they would be out of service once the underpass opened and the bus route re-routed (say that 10 times fast).
Some riders continued to line up at the stop after the new underpass opened but were unaware the route had been altered.
One frustrated bus commuter was overheard saying..."I'll wait another 10 minutes...but that's it!"
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